Last updated: October 9, 2026
Who we are
Basiq Steps Apparel is an online clothing store. Our website address is: https://www.basiqstepsapparel.com. If you have questions about this privacy policy or your personal data, please contact us through the contact form on our Contact page.
What data we collect and why
Order information
When you place an order through our store (powered by WooCommerce), we collect your name, email address, shipping and billing address, and phone number. We use this information to process and fulfill your order, communicate with you about it, and handle returns or support requests.
Payment information
Payments are processed securely by Stripe, and by PayPal if you choose that option at checkout. We do not see or store your full card numbers — payment details go directly to the payment processor.
Account information
If you create an account on our site, we store your name, email address, and password so you can log in, view your orders, and check out faster.
Newsletter signup
If you subscribe to our newsletter, we collect your email address and manage our mailing list through Brevo. Your email address is used only to send you the newsletter, and every email includes an unsubscribe link so you can opt out at any time.
Contact form submissions
When you use the contact form, we collect your name, email address, and the contents of your message so we can respond to you.
Cookies and site functionality
We use cookies to make the site work properly — for example, WooCommerce sets session cookies to keep items in your cart and remember you through checkout. LiteSpeed Cache may store cached copies of pages to make the site load faster. We do not use advertising trackers.
How we share your data
We do not sell your personal data. We share it only as needed to run the store:
- Printful — our fulfillment partner receives your name and shipping address so your order can be printed and shipped.
- Stripe and PayPal — the payment processors that handle your payment securely.
- Brevo — our email provider, used only for the newsletter.
Data retention
Order records are kept as long as needed for tax and accounting purposes, following WooCommerce defaults. If you subscribe to the newsletter, we keep your email address until you unsubscribe.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. To make a request, use the contact form on our Contact page.
Children’s privacy
Our store is not directed at children under 13, and we do not knowingly collect personal data from children under 13.
Changes to this policy
We may update this privacy policy from time to time. The date at the top of this page shows when it was last updated.